WordPress Website Maintenance and Support
We provide comprehensive WordPress website maintenance and support plans. Our experts know WordPress inside and out and will make sure your website remains safe and secure.
Our WordPress Website Maintenance Plans Feature
Everything Needed To Keep Your WordPress Website Safe, Secure & Up-To-Date!
WordPress Files & Database Updates
We keep your WordPress core files, databases, and hosting server PHP levels up to date.
Themes and Plugin Updates
We update your themes and plugins as they updates become available. Plugin updates fix bugs, remove security vulnerabilities, and enhance features & functionality.
Daily Backups
We perform daily backups of your WordPress files and databases. And, we store them securely in two offsite locations. They are readily available if needed.
Virus & Malware Scans
We periodically perform virus and malware scans to protect your content as well as any visitors to your site.
Security Scans
We utilize state-of-the-art security software to ensure your site is safe from malicious hackers and damaging web bots.
SPAM Removal
We remove all SPAM posts, and comments and flag them to prevent repeat occurances.
Filesystem Integrity
Our filesystem analysis will detect any unauthorized changes to your files to ensure your site integrity.
Monthly Reports
Monthly reports are provided that summarize all maintenance performed on your site throughout the previous month.
24/7 Monitoring
We’ll monitor the “up-time” status of your website 24/7. We’ll act quickly to resolve any issues that might take your site down.
What makes us special?
Why Select WP-ProSupport?
We know WordPress inside and out! We develop, design, and support WordPress websites exclusively. As a result, we have the knowledge and experience needed to provide our clients with the highest level of WordPress website maintenance and support.
This is expert support you can count on.
We do everything necessary to keep your website safe, secure, and updated, giving you peace of mind, and freedom without worry, to do what you do best.
We have maintenance plans that fit most every situation. If however we don’t, simply contact us and we’ll design an affordable plan that is right for you.
THAT’S NOT ALL…
Expert WordPress Support
We also provide expert technical support services. With that said, we can resolve pretty much any issue you may have, modify content, adjust your layout, configure settings, etc.
Give us a call or drop us an email.
F.A.Q.
Frequently Asked Questions
What is WordPress Montly Maintenance?
WordPress Maintenance involves keeping WordPress core files, themes, and plugins updated when they become available throughout the month, running daily scheduled backups, scanning for viruses and malware, enhancing security and scanning for security breaches, and monitoring the status of your site 24/7 – everything necessary to make sure your site stays active and healthy.
Why is WordPress Maintenance important?
WordPress is the single most popular website platform on the planet. That makes WordPress websites a target for hackers. One of the best ways to ensure your site stays safe and secure is by keeping all your WordPress files, themes, and plugins updated on a regular basis. Updates often patch security vulnerabilities in addition to providing bug fixes and feature enhancements. Generally speaking, plugins work well together, but an incompatibile update can potentially crash your site. That’s why, especially with business critical sites, it’s important to have the experts at your side with a WordPress monthly maintenance plan.
What happens if I notice my website is down?
We monitor all sites under our care on a 24/7 basis. Generally, we’ll know it long before you do. If your site should go down for whatever reason, we are notified immediately. If it comes back up within a few minutes, it usually means that your hosting provider rebooted their servers. It happens… If not, we begin diagnosing the situation to get your site back up and running asap.
What happens if a plugin or theme update breaks my site?
Quite simply, we fix it! This can happen when WordPress files, themes, or plugins are set up auto-update. No worries, we’ve got you covered. Our experts will work quickly to pinpoint the issue and get your site back up and running as soon as possible. If you are a current monthly maintenance subscriber, you’re covered. If not, we have an affordable service plan to help get your site back up and running.
I just simply want backups of my website. Do you offer this?
Yes. If you are not interested in a full-service monthly maintenance plan, we offer a daily secure backup plan. Backups are stored off-site on the cloud, and locally. If simple restoration is needed, you’re covered. If additional support is necessary, we can offer help at an affordable cost.
Can you help us with updating content on our website?
Yes. With login credentials to your site, we can make whatever changes you need. Simply email us the text, images, or instructions for layout changes, and our experts will go to work to make those changes quickly and at an affordable cost.
Do you provide support for Woocommerce?
Absolutely. We have developed and maintain numerous Woocommerce WordPress websites. Woocommerce sites generally require a greater level expertise associated with supporting an online, mission critical, business. We have the expert knowledge and experience to maintain your business site at the highest level.
Do you offer customized maintenance plans?
Yes, absolutely. If you have specific needs beyond our standard plans, we can work with you to develop a plan that works best for you. Just give us a call or drop us an email.
Do you provide maintenance plans of other platforms besides WordPress?
No. We are an exclusive WordPress maintenance and support company. This keeps us eagle-eye focused on, and experts in supporting WordPress websites. We don’t try to be all-things to everyone, but rather be the best at what we do offer.
Do you also do website design?
Yes and No… We offer WordPress-exclusive website design and development on our other site https://wp-prodesign.com. Whether you need a new website or an existing website updated, we can help you over there. This site, WP-ProSupport, is strictly for maintenance and support.
Do you offer 24/7 support?
Our monitoring and emergency support is performed 24/7. This means, if your site goes down, we jump in right away to quickly resolve the issue day or night. Our regular hours for business, billing, and any questions you have, are 8am-5pm Monday-Friday (Mountain Standard Time). Of course you can email us anytime and we’ll try to respond as soon as possible.
Do you have a refund policy?
Yes. If you’re not happy, we’re not happy! If for any reason you are not satisfied with our work, or simply need to cancel your plan, just let us know and we will refund any unused portion of your maintenance subscription, no questions asked.
Do you offer a month-to-month plan?
Yes. Our maintenance plan subscriptions can be purchased on at month-to-month basis or annually (at a discounted rate). You can cancel or switch plans at any time. There’s no obligation.
What methods of payment do you accept?
We accept all major credit cards, via Stripe and PayPal, for subscription plans. Other support services can billed and paid via check, Venmo, or PayPal. Depending on project size, a 50% down payment may be required.
Satisfaction Guaranteed
30-Day Money Back Guarantee
If you are not completely satisfied with any of our monthly WordPress maintenance or service subscription plans within the first 30 days of initial service, we will refund the entire subscription amount you paid, no questions asked.
We are not happy unless you are happy!
24/7 Expert Support
With our years of experience exclusively developing, customizing, and supporting WordPress websites, we’re experts in our field. We know WordPress inside and out. Rest assured that you have true expert support at your side.
We know our stuff!